Contact Information for Borrowers
All new and current Student Loan Finance Association borrowers can contact their loan servicer, ACS or Sallie Mae, for servicing issues. Check below for appropriate contact information.
Not sure who to contact? Find your servicer or contact us at the following: 888.272.5543 or info@slfaloan.com.
Stafford and PLUS Loan Applications
For loans serviced at Sallie Mae, please send applications and correspondence to:
Sallie Mae
PO Box 147020
Gainesville, FL 32614-7020
For loans serviced at ACS, please send applications and correspondence to:
ACS
PO Box 92251
Los Angeles, CA 90009-9842
Borrower Payments
For loans serviced at Sallie Mae, please send payments to:
Sallie Mae
PO Box 9532
Wilkes-Barre, PA 18773-9532
For loans serviced at ACS, please send payments to:
ACS
PO Box 78208
Phoenix, AZ 85062-8208
Deferment, Forbearance and Address Change
For loans serviced at Sallie Mae, please send correspondence to:
Sallie Mae
PO Box 7300
Wilkes-Barre, PA 18733-7300
For loans serviced at ACS, please send correspondence to:
ACS
PO Box 7058
Utica, NY 13504-7058
Signature Student Loan Applications and Correspondence
Please send completed application to:
Sallie Mae
PO Box 147023
Gainesville, FL 32614-7023
Other Contact Information for Borrowers
Borrowers with questions about loan status and servicing can call 888.2.SALLIE (888.272.5543) toll free to reach a Student Loan Finance Association representative.